FAQ
General
Our products are designed in Vancouver, Canada and made in India. All of our products are made at one of the world’s leading manufacturers of organic cotton home textiles. This third-generation family-run factory has been producing the highest quality textile products for companies all over the world for more than 80 years.
Besides having the deep expertise and capabilities required to produce the finest quality products, they also share our vision for manufacturing sustainably and responsibly. Each step of our supply chain is independently audited and certified according to Fairtrade and Global Organic Textile Standards (GOTS).
We are transparent about our supply chain so you can be confident about your purchase. Read more about where, how and by who our products are made here.
100% long-staple, organic cotton. Organic cotton is free from harmful chemicals and pesticides, so it is soft on your skin and hypoallergenic. It is not only better for you as a consumer, but it is also better for our planet and the farmers who grow it.
For any questions, feedback or if you just want to reach out to say hello, you can reach us at hello@shophomebird.com.
Bedding
We currently offer two collections – Sateen and Percale. Both are made from the same 100% long-staple, GOTS-certified organic cotton, using different weaves.
Our Sateen sheets are super-soft and cozy, and perfect for year-round comfort.
Our Percale sheets are cool and crisp, and perfect for warmer sleepers or in the summer months. Our Percale sheets are pre-washed to give you the perfect experience right out of the box.
Our bedding is woven in 300 thread count. However, there are many other factors that impact the quality of your bedding, including raw materials, weaving expertise and fabric construction.
Made with 100% long-staple, GOTS-organic cotton, our sheets are free of toxic chemicals, softer on your skin, and made to last. We only use single-ply yarns which makes for a finer and stronger fabric and gives our sheets the most luxurious feel.
And we've partnered with the best factories in the business to bring you only the highest quality products for your home.
Our Sheet Sets include a fitted sheet and two pillowcases. We let you purchase a flat sheet separately because we realize that not everyone uses one!
We recommend washing your bedding before your first use.
Machine wash cold on a gentle cycle. Do not bleach. Tumble dry low.
Avoid a heavy load and remove promptly from the dryer to prevent wrinkling.
See our size guide here.
Yes, we do offer free fabric swatches of our Sateen and Percale collections so you can see our products IRL before considering making a purchase.
Please send us an email at hello@shophomebird.com to request a swatch.
Bath
We currently offer two collections – Classic and Plush. Both are made from the same 100% long-staple, organic cotton, but with a different fabric weight / density so you can choose what works best for you!
Our classic towels are super-soft, absorbent and quick to dry. They are 600 grams per square metre, which means they offer the perfect balance of practicality and luxury.
Our plush towels are super-soft, fluffy and highly absorbent. They are 700 grams per square metre and are perfect for making everyday feel special.
We suggest a bath sheet if you find regular towels short or small, or if you simply want to snuggle up. Otherwise, a bath towel is your best bet!
We recommend washing your towels before your first use, and every 3-4 uses thereafter.
Machine wash cold on a gentle cycle. Do not bleach. Wash towels on their own – without other items in the washer, as doing so may cause your towels to snag. If your towels do snag, simply use a scissor to cut the loose thread!
Hang to dry for best results, otherwise tumble dry low. Remove your towels promptly from the dryer.
Please note that all-natural fibers that are made without any chemical treatments are prone to shrinkage. Our towels are not pre-shrunk, meaning they may shrink between 3-5% upon washing.
A little shedding / linting is completely normal for the first couple of wash and dry cycles.
Our towels can become discoloured if they come in contact with products containing benzoyl peroxide, commonly found in skincare products.
Our makeup towels are designed to wipe your face after you’ve taken off your makeup. That way you don’t have to worry about staining your everyday towels with any leftover makeup residue.
Shipping & Returns
We currently ship our products across Canada and the U.S.
We currently offer free shipping on orders from Canada and the U.S.
We stand behind all of our products and want you to be completely happy with your purchase, which is why we offer a 45-day return period. Please see our Shipping & Returns page for further details.
We will refund you in the original method of payment once returned items are received.
In order to initiate a return, please email us at hello@shophomebird.com.
If you need to cancel an order, please reach out to us via email immediately. Once your order has shipped we cannot cancel it and it will be subject to our return policy. Please refer to our Shipping & Returns page for further details.