FAQ
General
Where are your products made?
All our products are made in India and each step of our supply chain is independently audited and certified according to Fairtrade and Global Organic Textile Standard (GOTS) standards. We are completely transparent about our supply chain so you can be confident about your purchase.
Read more
What certifications do your products have?
All our products are made from Fairtrade cotton and we only partner with factories that are also Fairtrade certified. Read more here.
All our products are made with 100% GOTS certified organic cotton – the highest standard when it comes to certifying organic fibers.
What are your products made of?
100% long-staple, organic cotton. Organic cotton is free from harmful chemicals and pesticides, so is soft on your skin and hypoallergenic. It is not only better for you as a consumer, but it is also better for our planet and the farmers who grow it.
Who makes your products?
Not a lot of people ask this question, but we think it’s as important as anything else. All our products are made by skilled craftsmen in India, with the highest standards of care. They work in Fairtrade facilities, which means they are treated well and are paid a fair wage.
Read more here.
How do I get in touch?
You can reach us at [contact info].
Bedding
What kind of bedding do you offer?
We currently offer two collections – sateen and percale.
Our sateen sheets are super-soft and cozy and perfect for year-round comfort.
Our percale sheets are smooth, cool and crisp and perfect for warmer sleepers or in the summer months.
What is the thread count of your bedding?
Our bedding is 300 thread count. However, there is a lot more than thread count that you should consider when buying new bedding. More on that here.
What items are included in your sheet set?
Our sheet sets include a fitted sheet and two pillowcases. We offer you the option to add a flat sheet to your sheet set or purchase one separately because we realize that not everyone uses a flat sheet, so we don’t want to offer you products you won’t use!
How should I care for my bedding?
We recommend washing your sheets before your first use.
Machine wash cold on a gentle cycle. Do not bleach. Tumble dry low.
Avoid a heavy load and remove your sheets promptly from the dryer to prevent wrinkling.
Our sheets are not pre-shrunk, but we ensure they are adequately sized so even if they do shrink a little after the first few wash and dry cycles, they will feel just right!
What size are your sheets?
See our size guide here.
Do you offer fabric swatches?
Yes, we do offer fabric swatches anywhere in Canada and the US. Please [contact us] to request a swatch.
Bath
What kind of towels do you offer?
We currently offer two collections – classic and plush.
Our classic towels are super-soft, absorbent and quick to dry. They are 600 GSM, which means they offer the perfect balance of practicality and luxury
Our plush towels are super-soft, fluffy and highly absorbent. They are 700 GSM and are perfect for when you want to pamper yourself!
What size are your towels?
See our size guide here.